You do step one. We do the other six.
Buying from China fails for one reason: the work in the middle — finding the right factory, agreeing a specification in a second language, working out what the goods actually cost once freight, duty and clearance are added. That middle is the entire service. Here is exactly what happens after you press send.
Step 1 — You describe it3 minutes · you
One form lists everything we need: what the product or service is, its specification, the quantity, your target date, the destination and any reference files. Upload sketches, photos, CAD files, spreadsheets, screenshots or a link to a product page. If you only have a rough idea, send that — the form is designed to be filled in loosely.
- No account, no password, no marketplace negotiation
- Upload up to 5 reference files, 20 MB each
- You receive a case reference (for example BAI-260214-8K3Q) the moment you submit
Step 2 — Human review and clarificationWithin 24 hours · us
A buyer reads the request and replies. If something essential is missing — material, tolerance, certification, voltage, packaging, quantity tiers — you get one consolidated list of questions rather than a slow back-and-forth. This is the step that determines whether the first quote is accurate.
- Reply by email or WhatsApp, whichever you chose
- One clarification round, not fifteen
- If the request is outside what we can do, we say so immediately
Step 3 — Supplier matching in China1–3 days · us
We go to the factories and trading clusters that specialise in your category, not to a generic search box. Shenzhen for electronics and PCBs, Dongguan for tooling, Foshan for furniture, Ningbo for hardware, Yiwu for small goods, Jiangsu and Zhejiang for textiles, Shandong for chemicals and food-grade equipment.
- Three or more genuine quotes compared
- Supplier identity, capability and export experience checked
- Trade company versus factory identified honestly, with the unit-cost consequence explained
Step 4 — One landed price, itemisedWith the quote · us
You get a single delivered price and the arithmetic behind it: goods cost, our procurement commission, export packing, freight, insurance, customs duty, import VAT and clearance. Plus the production and transit schedule, and the payment terms.
- Delivered to your door (DDP) by default; ex-works or FOB on request
- Currency and exchange-rate assumption stated
- Quote validity period stated, because freight rates move
Step 5 — Sample, tooling and written approvalRoughly 7–20 days
For anything custom we make a pre-production sample and send it to you for written approval before mass production starts. Tooling and mould cost is quoted separately and the tool belongs to you — we will not hold your product hostage in someone else’s mould.
- Sample shipped by air express so you can hold it
- Changes at sample stage are cheap; changes after tooling are not — this step exists to protect your money
Step 6 — Production and inspection15–40 days
We follow the order with the factory: pre-production meeting, in-line checks, and pre-shipment inspection against the approved sample. You receive photos, key measurements and a packing confirmation before the balance payment is due, so you are never paying for something you have not seen.
- Independent third-party inspection available for a fixed fee
- Balance payment released only after inspection evidence
Step 7 — Freight, clearance, delivery3–45 days
Air express lands in 3–7 days; sea freight takes 25–45 days depending on the lane. On a DDP quote we book the freight, consolidate if you have several suppliers, prepare the commercial invoice and packing list, classify the goods, pay duty and VAT, clear customs and hand over to the final delivery leg.
- Tracking number sent within 48 hours of departure
- Consolidation available if you are buying from several factories
- Documents handed over for your own records and accounting
Ready to start at step one?
It takes about three minutes and costs nothing. Quoting carries no obligation.