How do I start ordering custom silicone and rubber parts from a Chinese factory?

Confidence 4/5 Established practice

A workable first order follows the same sequence in every category: fix the specification in writing including tolerance and finish; decide the quantity against the minimum above; get a physical sample approved before any mass production; agree tooling ownership and payment terms in writing; arrange inspection before the balance is paid; and confirm the HS code and the destination labelling requirements before the goods ship rather than after. For custom silicone and rubber parts the two details that most often delay a first order are suppliers quoting "food grade silicone" without a test report. Ask for the specific compliance document, not the phrase and silicone colour matching is done by adding pigment; a tight Pantone match can shift between batches. Approve a physical sample and a tolerance.

Sources

What goes wrong with custom silicone and rubber parts

  • Suppliers quoting "food grade silicone" without a test report. Ask for the specific compliance document, not the phrase.
  • Silicone colour matching is done by adding pigment; a tight Pantone match can shift between batches. Approve a physical sample and a tolerance.
  • Hardness is specified in Shore A. Omitting it is the single most common cause of a part that feels wrong on arrival.
  • Platinum-cure and peroxide-cure silicone behave differently and are not interchangeable for food or medical use.

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